Collingwoods Cross Country Equipment

Introduction

Collingwoods Cross Country Equipment (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online, by phone, or in person.

Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Visit our website
• Place an order
• Make an inquiry via email, phone, or contact form
• Subscribe to newsletters or promotional materials
• Participate in surveys, promotions, or giveaways

The types of information we may collect include:

• Name
• Contact details (email, phone number, address)
• Payment details (where applicable)
• Purchase history
• Other information relevant to customer service and support

How We Use Your Information

We collect and use your personal information to:

• Process orders and deliver products
• Respond to your inquiries and provide customer support
• Send you promotional information (if you have opted in)
• Improve our products, services, and website experience
• Comply with legal and regulatory obligations

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with:

• Service providers who assist us in running our business (e.g., delivery companies, IT providers)
• Legal authorities if required by law
• Other parties with your consent

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access, including secure servers, encryption where appropriate, and internal security procedures.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate or outdated information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, please contact us at:
📧 Email: [email protected]
📞 Phone: 0800 847 2052

Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Collingwoods Cross Country Equipment
📍125 Norton Road, Frankton, Hamilton, 3204
📧 [email protected]
📞 0800 847 2052